Workforce Planning Coordinator

Location: Parramatta, New South Wales
Job Type: Contract
Salary: Negotiable
Contact: Nandani Gosai
Specialisation: General Insurance
Reference: 199255_1573078021

The Company:

This company is highly regarded not just for their exceptional standards and work, but as leading employer of choice offering a stellar team culture which genuinely supports, encourages and promotes from within with a genuine focus on development.

The Role:

The role is a 7-month ongoing contract based in Parramatta CBD.

  • Making sure the staff rosters take into consideration agreement provisions and other employee conditions and entitlements;
  • Monitoring real time queues for web chat, phones, forms and inboxes;
  • Adopt work practices that support WHS programs;
  • Ensure all company is compliant with the industry guidelines;
  • Take part in company projects when required.

Skills & Experience:

  • Previous experience as a workforce planning officer is essential;
  • Ability to prepare and formulate excel spread sheets as well as strong analytical skills;
  • High level of computer systems knowledge using excel, work, outlook, PowerPoint;
  • Experience using Genesys WFM or similar workforce management platform;
  • Ability to work under pressure and an eye for detail;
  • Strong verbal and communication skills.

Apply now! or Call Nandani on (02) 8247 5711 quoting reference #199255