Trustee Claims Manager

Job Title: Trustee Claims Manager
Contract Type: Permanent
Location: Sydney, New South Wales
Salary: Negotiable
Reference: 186548_1533864121
Contact Name: Anson Lam
Contact Email:
Job Published: August 10, 2018 12:24

Job Description

The Company

Our client is one of the largest Australian Industry Super fund with the goal to act in the best interest if its members. They are seeking an experienced Trustee Claims Consultant with the objective to oversee declined claims ensuring the outcome is deemed fair and reasonable for the members.

The Role

  • Manage diverse portfolio of complex claims and issues
  • Review declined claims to ensure decisions are the right outcome for members and customers
  • Manage complaints through both internal and external resolution avenues
  • Reviewing future recommendations for declined claims and ensure the ensure all compliance processes are followed and adhered by
  • Assist the product team in the insurance product design
  • Continuous project and improvement tasks and the candidate will have an active involvement
  • Ensure claims processes are up to date with Code of Practice

You Need

  • 2+ years' experience in similar/equivalent role
  • Desired legal qualifications
  • Trustee exposure and experience
  • Strong understanding of the claims process
  • Strong stakeholder engagement and management


  • Competitive remuneration package
  • Great career development opportunities
  • Maximal exposure to key stakeholders

Please apply by the link below or email Anson Lam directly on email or call on 02 8247 5712 for a confidential discussion

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