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Trustee Claims Consultant

Job Title: Trustee Claims Consultant
Contract Type: Permanent
Location: Sydney, New South Wales
Industry:
Salary: Negotiable
Reference: 177527_1529295051
Contact Name: Anson Lam
Contact Email: ansonl@porterallen.com.au
Job Published: June 18, 2018 14:16

Job Description

A leading Australian Bank is seeking an experienced trustee services consultant looking to grow their career within this space. The role revolves around reviewing declined claims and ensuring the outcome is deemed fair for members and customers.

This will be an ideal role for a candidate who possesses strong experience in Death, Income Protection and Total Permanent Disability claims.

The Role:

  • Review and collect relevant information to make recommendations on declined claims ensuring decisions are deemed fair for members and customers
  • Act in the best interest of members through the insurance claims process
  • Work on declined claims in Terminal Illness, Total and permanent Disablement and Death benefits.
  • Liase with external stakeholders to ensure claims are processed correctly and efficiently
  • Contribute to the continuous improvement projects involving products, processes and systems.
  • Maintain a strong relationship with internal and external stakeholders

You Need:

  • 3+ years' experience in similar/equivalent role
  • Experience and exposure in Terminal Illness, Total and Permanent Disablement and Death Benefit claims
  • Proven detailed understanding of claims process
  • Strong stakeholder engagement and management

Please apply by the link below or email Anson Lam directly on email ansonl@porterallen.com.au or call on 02 8247 5712 for a confidential discussion.

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