Senior Motor Assessor

Job Title: Senior Motor Assessor
Contract Type: Permanent
Location: Sydney, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 193290_1553487993
Contact Name: Claire Renshaw
Contact Email:
Job Published: March 25, 2019 15:26

Job Description


About our Client:

Our client is one of the largest insurers regulated by APRA and is the Australian arm of a worldwide group that employs more than 8,000 people in 31 offices and services nearly 9 million customers.

Role Purpose:

You will be the part of Motor Vehicle Assessing team and you will be responsible of delivery of Repair & Total Loss outcomes as per Industry best practice methods to ensure financial control relating to the repair & replacement of motor vehicles.

You will also develop relationships with the partner repairers, suppliers and other industrial bodies.


  • Average repair/assessed costs/savings
  • Assessments carried out in required timeframes and as instructed by Settlements team
  • Assessing vehicles and negotiating fair and reasonable cost outcomes for both the customer and the company (as per target KPI's)
  • Working with key internal stakeholders to share key insights, trends, strategies to minimize the company's exposure in the repair market
  • Managing customers through the assessing process
  • Represent the company for escalated disputes (for technical requirements)

Qualifications & Experience

  • Substantial experience in, and current knowledge of the motor body repair industry including the relationship between the industry and the Insurance sector.
  • Broad knowledge of Insurance policies, claims and assessing procedures.
  • Sound analytical and reporting capabilities.
  • Proven negotiation skills, Strong oral and written communication skills & Sound level of computer literacy.
  • Ability to learn and navigate advanced claims and underwriting systems in a virtually paper free, technology-based environment.
  • Class 1 driver license.
  • Trade qualification in Panel Beating or Spray painting.

Apply now to the link below! Or contact Claire Renshaw on (02) 8247 5706 quoting reference #193290

[To be considered for these roles you MUST be and Australian Citizen / New Zealand Citizen or hold a Permanent Residency.]

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