Sales & Service Consultant

Location: Sydney CBD, New South Wales
Job Type: Permanent
Salary: Bonus
Contact: Nandani Gosai
Email: email Nandani
Reference: 180315_1520218707

The Opportunity:

A great opportunity for a Sales & Service Consultant to join a nationally recognized financial institution which has an excellent reputation for investing in their employees to assist their professional development as well as their personal interests. They are seeking an ambitious and motivated individual who is eager to progress their long-term career.

The role is a Sales & Service Consultant within the life insurance team, there is plenty of opportunity to learn and develop.

Key Duties:

  • Consultancy based retentions of existing life insurance customer in a phone-based environment;
  • Managing and handling inbound and outbound calls to retail existing members;
  • Retain and increase customer loyalty;
  • Focus on first call resolutions, provide solutions and handle objections empathetically in a timely manner.
  • Handling objections, providing solutions, and a focus on first call resolutions.

About You:

  • 12 month's minimum experience within a sale focused phone-based role is essential;
  • Exposure to up-selling or cross-selling products is highly regarded;
  • Ability to handle objections, examine issues and provide solutions within a timely manner;
  • Strong written and verbal communication skills with the ability to negotiate;
  • Work autonomously as well as a team focused attitude;
  • Ability to building rapport.

What's in it for you:

  • Leaning and development opportunities with scope for career progression;
  • Competitive salary package.

For more information, please call Nandani Gosai on 02 8247 5711 or email your CV to