This is an outstanding opportunity for an ambitious individual to join a nationally recognized financial institution in their life insurance team. This role is engaging and is an exceptional opportunity for a driven sales inclined person to develop your skills and to grow within the company.
- Consultancy based retentions of existing customers in a phone based environment;
- Inbound and outbound calls to retain and reengage existing members and customers that have indicated that they may be looking to leave the institution;
- Retain and increase loyalty of customers, create solutions focused ideas;
- Handling objections, providing solutions, and a focus on first call resolutions.
Skills & Experience:
- 2 + years' experience in a phone based retentions role;
- Ability to examine problems and provide solutions to customers;
- Sales skills in a phone based environment highly regarded;
- Ability to build rapport in a short space of time;
- Retentions experience desired, but not a necessity;
- Exceptional verbal and written communication skills;
- Work well in a team and ambitious.
Culture & Benefits:
- Nationally recognized brand;
- Dynamic work culture with supportive team and management;
- Continuous learning and development opportunities.
This is a fantastic opportunity for an ambitious individual to join a nationally recognised financial instituion! APPLY below or email your CV to firstname.lastname@example.org.
For more information contact Nandani Gosai on 02 8247 5711.