Relationship Manager - Box Hill

Job Title: Relationship Manager - Box Hill
Contract Type: Permanent
Location: Box Hill, Victoria
Salary: Up to AU$100000.00 per annum
Reference: 197780_1580772133
Contact Name: Lorraine Njuguna
Contact Email:
Job Published: February 04, 2020 10:22

Job Description

Our client:

Leading global commercial bank which adopts customer focused approach and embodies great work life balance initiatives. They are currently seeking a Mandarin speaking Home Loans focused Relationship Manager.

You must have excellent verbal communication skills in Mandarin and English. You will be responsible for managing key relationships and act as the primary point of contact for home loan brokers ensuring their needs are met and grow the portfolio of existing customers.

The Role:

  • Develop a working relationship with brokers by promoting the banks Home Loan products
  • Work closely with brokers to attract new business and be the point of contact for any enquiries relating to credit policy, application progress and status
  • Perform market trend analysis to identify any opportunities for process and product improvements
  • Proactively identify any new opportunities within the market to stimulate growth
  • Assessment of customer's credit profile and manage the risk
  • Manage home loan applications submitted by brokers
  • Train and educate brokers on the products available

You Need:

  • 3+ years' experience in a Relationship Management / BDM role.
  • 2 years' experience within home lending
  • MUST have strong verbal skills in Mandarin and English
  • Tertiary Degree in Business, Finance or any related degrees
  • Great negotiation & customer service building skills

For more information or a confidential discussion, please contact Lorraine Njuguna on

03 8080 7206 quoting reference #197780

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