The Company:
This is one of Australia's largest and most prominent health insurers, experiencing continued rapid growth due to their genuine commitment to providing outstanding services to their customers. They actively encourage a positive and happy work culture and invest in people's personal and professional development, valuing them as the reason for their continued success and level of customer satisfaction.
The opportunity:
Due to continued growth, our client has multiple openings for sales focused individuals who are looking to build a long-term career within insurance. These opportunities are client focused and consultative in their nature, working with an existing base of customers to add real value.
The role is a Webchat Sales Consultant, responsibility for providing outstanding customer experience while providing full and accurate information in relation to any queries a potential customer may have.
About You:
- 12 month's experience in a high volume sales administration role is necessary;
- Previous experience in a webchat sales role is highly regarded but not essential;
- Highly accurate written communication without using any jargon
- A desire to succeed within a high performing, customer and sales focused environment;
- Excellent communication skills and an ability to problem solve, identify solutions and provide superior customer service.
Key Duties:
- Receive and answer from the company website providing clear and concise answers to any queries without using any jargon;
- Working with customers to educate them across various insurance products, ensuring the customer is making decisions based on genuine need and suitability to lifestyle
- Consultative based sales - genuine focus on best outcome for customers
- Making outbound calls to follow up on customer queries and processing information on systems highly accurately.
Click Apply on the link below to be considered for this outstanding opportunity / contact Nandani Gosai on (02) 8247 5711 quoting reference #188591
