Job Description
The company:
Our client is a leading life insurance business that has continued to develop its offering for customers. They have a presence nationally and are renowned for innovation and service.
The role:
As a life claims assessor you will play an integral role in the assisting customers with their claims management needs. You will work alongside a team of senior claims professionals and will also be supported with lots training to ensure success in this role.
Key Duties include:
- Manage customers through a holistic approach to claims assessment
- Assess a variety of medical, legal and financial information to make claim decisions
- Provide a proactive approach to claims management through quality conversations
- Utilise specialists around the business to assess and implement claim strategies
- Liaise with treating practitioners, lawyers and other rehab professionals
About you:
- Previous experience in assisting customers manage life insurance claims
- Relevant industry qualifications i.e. Law, Personal Injury
- A passion for delivering exceptional customer outcomes
- Excellent attention to detail and problem solving skills
- Proven team player and ability to influence conversations
- Strong communication skills both written and verbal
In return for your commitment you will receive:
- Work in an autonomous environment with support from management
- Above market remuneration to match your experience
- Thorough on boarding program to ensure your success in this role
- Flexible working environment
- Access to a range of company discounts
