Job Title: Life Claims Assessor - MULTIPLE OPPORTUNITIES
Contract Type: Permanent
Location: Melbourne, Victoria
Reference: 166216_1502261695
Contact Name: Daniel Carter
Contact Email:
Job Published: August 09, 2017 16:54

Job Description

The company:

Our client is a leading life insurance business that has continued to develop its offering for customers. They have a presence nationally and are renowned for innovation and service.

The role:

As a life claims assessor you will play an integral role in the assisting customers with their claims management needs. You will work alongside a team of senior claims professionals and will also be supported with lots training to ensure success in this role.

Key Duties include:

  • Manage customers through a holistic approach to claims assessment
  • Assess a variety of medical, legal and financial information to make claim decisions
  • Provide a proactive approach to claims management through quality conversations
  • Utilise specialists around the business to assess and implement claim strategies
  • Liaise with treating practitioners, lawyers and other rehab professionals

About you:

  • Previous experience in assisting customers manage life insurance claims
  • Relevant industry qualifications i.e. Law, Personal Injury
  • A passion for delivering exceptional customer outcomes
  • Excellent attention to detail and problem solving skills
  • Proven team player and ability to influence conversations
  • Strong communication skills both written and verbal

In return for your commitment you will receive:

  • Work in an autonomous environment with support from management
  • Above market remuneration to match your experience
  • Thorough on boarding program to ensure your success in this role
  • Flexible working environment
  • Access to a range of company discounts