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Knowledge Management Consultant

Job Title: Knowledge Management Consultant
Contract Type: Permanent
Location: Melbourne, Victoria
Industry:
Salary: Base + Super + Bonus + Staff Benefits
Reference: 174911_1499041572
Contact Name: Prashant Iyer
Contact Email: prashanti@porterallen.com.au
Job Published: July 03, 2017 10:26

Job Description

About the company:

Our client is a leading wealth management provider with a leading industry products and services. With a strong growth agenda this is a opportune time to join this business.


About the role:

In this role you will work in a team environment and will be responsible for the development and delivery of knowledge management & delivery across the business that assists in increased optimisation.


Key Duties:

  • Design, delivery and maintenance of knowledge management framework
  • Review training evaluation forms, quality assurance, audit results, complaints and customer feedback and work with business unit managers to identify training needs and process improvement
  • Ensuring a consistent standard of process documentation and maintenance
  • Project planning and coordination


Skills & Experience:

  • Previous work experience in a Learning & Development and/or Knowledge Management
  • Strong technical writing, process mapping, procedural documentation experience
  • Self-directed & Self-motivated
  • Ability to partner with various business units to achieve good business outcomes


Culture & Benefits:

  • A structured approach to professional development
  • A developed approach to ensuirng a good work/life balance
  • Access to a range of corporate discounts

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