Insurance Customer Service Consultant

Location: Sydney CBD, New South Wales
Job Type: Permanent
Salary: Bonus
Contact: Nandani Gosai
Specialisation: General Insurance
Reference: 173941_1570524325

The Company:

This company is highly regarded not just for their exceptional standards and work, but as leading employer of choice offering a stellar team culture which genuinely supports, encourages and promotes from within with a genuine focus on development.

The Role:

This opportunity will see you responsible for providing exceptional customer service in relation to general insurance claims, answering incoming queries from customers, assessing and processing claims, liaising with external providers to facilitate repairs and maintaining a proactive approach in keeping your customers

This position will work on a rotating roster, Monday to Friday between 8am - 6pm, no weekend work required. This is the perfect opportunity for somebody with a background within contact centre customer services to now transition into becoming an insurance claims case manager, with plenty of training & support offered to help launch your corporate career.

About You:

  • At least 12 months experience within a customer focused role within a contact centre is essential;
  • Desire to succeed within a high performing customer centric environment;
  • Previous experience in hospitality with the transition into corporate is highly regarded;
  • Excellent communication skills and ability to problem solve, identify issues and provide solutions with the customers best interest.

Click Apply on the link below to be considered for this outstanding opportunity / contact Nandani Gosai on (02) 8247 5711 quoting reference #198583