The Company & Opportunity:
This is a nationally recognised company within insurance, listed on the ASX and offer a dynamic workplace culture. They are looking for someone who has exceptional customer service skills, who is self-motivated and looking to progress their career.
Duties & Responsibilities:
- End to end case management of home and content claims;
- Liaise with all relevant parties to provide regular updates on the progress of claims and leverage the expertise of senior Claims consultants and other key stakeholders
- Evaluations, basic investigatory tasks and by gathering and documenting relevant information
- Provide assistance to team members and identify opportunities for process improvement to support the achievement of team and organisational goals and objectives
Key Criteria for Success:
- Minimum 12 months experience in end to end home and contents, domestic or commercial claims;
- Strong customer service experience and display a passion for helping people
- PC skills/literacy and be able to navigate multiple computer systems
- Attentive and confident when liaising with customers and service providers
- Positive attitude to teamwork and willingness to embrace change
Culture & Benefits:
- Excellent benefits
- Collaborative and social team culture.
- Development and career progression from within
Contact:
Don't miss this chance to push your career to the next level! Apply now by following the link below, contact Nandani on (02) 8247 5711 quoting reference #195183
