Group Claims Manager

Job Title: Group Claims Manager
Contract Type: Permanent
Location: Sydney, New South Wales
Salary: Negotiable
Reference: 192819_1557795299
Contact Name: Kevin Pickard
Contact Email:
Job Published: May 14, 2019 10:58

Job Description

Our client is a leading Australian Bank is seeking an experienced Group Claims Manager looking to grow their career within this space. The role focuses on managing and assessing new and existing group life insurance claims. You will be working closely with both internal and external departments ensuring SLA are met.

The ideal candidate will have had experience working within a group life claims role. They will have strong end to end claims assessing experience with a strong understanding of the regulatory and compliance framework.

The Role:

  • Review and collect relevant information to assess claims
  • Act in the best interest of customers through the insurance claims process
  • Manage a diverse portfolio of claims in Terminal Illness, Total and permanent Disablement and Death benefits.
  • Manage complaint matters and queries from customers
  • Exercise due diligence and liaise with external stakeholders to ensure claims are processed correctly and efficiently
  • Contribute to the continuous improvement projects involving products, processes and systems.
  • Maintain a strong relationship with internal and external stakeholders

You Need:

  • 3+ years' experience in similar/equivalent role
  • Must be degree qualified
  • Experience and exposure in Terminal Illness, Total and Permanent Disablement and Death Benefit claims
  • Proven detailed understanding of claims process
  • Strong stakeholder engagement and management

Please apply by the link below or email Kevin Pickard directly on email or call on 02 8247 5714 for a confidential discussion.

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