Customer Service Consultant

Location: North Sydney, New South Wales
Job Type: Contract
Salary: Negotiable
Contact: Nandani Gosai
Specialisation: General Insurance
Reference: 205365_1602051050

The company:

This is a national financial services institution well renowned for developing and growing talent from within. With a fast and rapidly growing business model and a reputation for the highest professional standards, this is a company that will nurture and develop their staff, offering ongoing training, development and exceptional benefits.

The role:

This role is a 6-month contract.

  • Investigate and manage deceased estate cases;
  • Perform a range of data entry, processing and ad hoc administration tasks accurately and efficiently;
  • Collaborate with key stakeholders to work on improvements to the risk management framework;
  • Make recommendations for remediation actions where appropriate;
  • Improve processes to achieve good customer outcomes.

About you:

  • Must at least 6 months customer service experience; financial services experience is highly regarded;
  • High attention to detail and ability to meet deadlines;
  • Strong stakeholder management;
  • Excellent written and verbal communication skills.

Apply now or for more information or a confidential discussion, please contact Nandani on (02) 8267 2495 quoting reference #205365