Claims Manager

Job Title: Claims Manager
Contract Type: Permanent
Location: Sydney, New South Wales
Salary: Negotiable
Reference: 186548_1536196615
Contact Name: Ciara Ryan
Contact Email:
Job Published: September 06, 2018 11:21

Job Description

The Company

Our client is one of the largest Australian Industry Super funds with the goal to act in the best interest if its members.

They are seeking an experienced Claims Manager with strong assessment experience dealing with IP, TPD and Death claims and the objective to oversee declined claims ensuring the outcome is deemed fair and reasonable for the members.

The Role

  • Manage diverse portfolio of complex claims i.e. IP, TPD and Death claims
  • Review declined claims to ensure decisions are the right outcome for members and customers
  • Manage complaints through both internal and external resolution avenues
  • Reviewing future recommendations for declined claims and ensure the ensure all compliance processes are followed and adhered by
  • Assist the product team in the insurance product design
  • Continuous project and improvement tasks and the candidate will have an active involvement
  • Ensure claims processes are up to date with Code of Practice

You Need

  • 3+ years' experience in similar/equivalent role
  • Desired business, commerce or legal background
  • Strong understanding of the end to end claims process and complex matters
  • Strong stakeholder engagement and management


  • Competitive remuneration package
  • Great career development opportunities
  • Maximal exposure to key stakeholders

Please apply by the link below or email Ciara Ryan directly on email or call on 02 8247 5703 for a confidential discussion

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