Claims Assessor - Life Insurance

About the company:

Our client is leading life insurance business with a national presence and a growing book. This business has continuously invested in its people, processes and systems to create a best practice approach to claims management. Given its strong recent growth and exciting future opportunities this is an ideal time to join this claims team.

About the role:

In this role you will report to a claims manager and work as part of a larger claims assessment team. The key focus of this role is to utilise various rehab and case management strategies that assist the customer with a positive claims experience.

Key Duties:

• Manage a portfolio of lump sum and ongoing benefit claims
• Utilise a range of case management strategies that result in an efficient experience for customers
• Work closely with other treating practioners, lawyers, doctors to assess all relevant medical & financial information
• Actively work with the business in the ongoing identification of process improvement opportunities

Skills & Experience:

• Previous case management experience gained within the Allied Health, WorkCover and/or Life Insurance industries
• Tertiary qualifications in Personal Injury, Psychology or Physiotherapy
• Excellent verbal and written communication skills
• Ability to bring together various pieces of information to develop and implement successful claims management strategies
• Willingness to learn and develop skills

Culture & Benefits:

• A fast paced and dynamic work environment
• A structured training and on boarding program
• Opportunities for professional and personal development courses
• Attractive remuneration to commensurate with experience