Claims Assessor - Life Insurance

Job Title: Claims Assessor - Life Insurance
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Salary: Negotiable
Start Date: ASAP
Reference: 183908_1525068998
Contact Name: Daniel Cater
Contact Email:
Job Published: April 30, 2018 16:24

Job Description

About the company:

Our client is leading life insurance business with a national presence and a growing book. This business has continuously invested in its people, processes and systems to create a best practice approach to claims management. Given its strong recent growth and exciting future opportunities this is an ideal time to join this claims team.

About the role:

In this role you will report to a claims manager and work as part of a larger claims assessment team. The key focus of this role is to utilise various rehab and case management strategies that assist the customer with a positive claims experience.

Key Duties:

  • Manage a portfolio of lump sum and ongoing benefit claims
  • Utilise a range of case management strategies that result in an efficient experience for customers
  • Work closely with other treating practioners, lawyers, doctors to assess all relevant medical & financial information
  • Actively work with the business in the ongoing identification of process improvement opportunities

Skills & Experience:

  • Previous case management experience gained within the Allied Health, WorkCover and/or Life Insurance industries
  • Tertiary qualifications in Personal Injury, Psychology or Physiotherapy
  • Excellent verbal and written communication skills
  • Ability to bring together various pieces of information to develop and implement successful claims management strategies
  • Willingness to learn and develop skills

Culture & Benefits:

  • A fast paced and dynamic work environment
  • A structured training and on boarding program
  • Opportunities for professional and personal development courses
  • Attractive remuneration to commensurate with experience

For immediate consideration please click 'apply' alternatively contact Daniel Carter on 03 8080-7241 for a confidential discussion.

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