Case Manager - Home & Contents

Job Title: Case Manager - Home & Contents
Contract Type: Permanent
Location: Parramatta, New South Wales
Salary: Negotiable
Start Date: ASAP
Reference: 195183_1559354409
Contact Name: Nandani Gosai
Contact Email:
Job Published: June 01, 2019 12:00

Job Description

The Opportunity:

This is a nationally recognised company within insurance, listed on the ASX and offer a dynamic workplace culture. They are looking for someone who has exceptional customer service skills, who is self-motivated and looking to progress their career.

  • End to end case management of home and content claims;
  • Liaise with all relevant parties to provide regular updates on the progress of claims and leverage the expertise of senior Claims consultants and other key stakeholders
  • Evaluations, basic investigatory tasks and by gathering and documenting relevant information
  • Provide assistance to team members and identify opportunities for process improvement to support the achievement of team and organisational goals and objectives

About you:

  • Minimum 12 months experience in end to end home and contents, domestic or commercial claims;
  • Strong customer service experience and display a passion for helping people
  • PC skills/literacy and be able to navigate multiple computer systems
  • Attentive and confident when liaising with customers and service providers
  • Positive attitude to teamwork and willingness to embrace change

Culture & Benefits:

  • Excellent benefits
  • Collaborative and social team culture.
  • Development and career progression from within

Don't miss this chance to push your career to the next level! Apply now by following the link below, contact Nandani on (02) 8247 5711 quoting reference #195183

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