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Case Manager - Home & Contents

Job Title: Case Manager - Home & Contents
Contract Type: Permanent
Location: Parramatta, New South Wales
Industry:
Salary: Up to AU$72000.00 per annum
Start Date: ASAP
Reference: 196616_1565834782
Contact Name: Claire Renshaw
Contact Email: nandanig@porterallen.com.au
Job Published: August 15, 2019 12:06

Job Description

The Company & Opportunity:

This is a nationally recognised company within insurance, listed on the ASX and offer a dynamic workplace culture. They are looking for someone who has exceptional customer service skills, who is self-motivated and looking to progress their career.

Duties & Responsibilities:

  • End to end case management of home and content claims;
  • Liaise with all relevant parties to provide regular updates on the progress of claims and leverage the expertise of senior Claims consultants and other key stakeholders
  • Evaluations, basic investigatory tasks and by gathering and documenting relevant information
  • Provide assistance to team members and identify opportunities for process improvement to support the achievement of team and organisational goals and objectives

Key Criteria for Success:

  • Minimum 12 months experience in end to end home and contents, domestic or commercial claims;
  • Strong customer service experience and display a passion for helping people
  • PC skills/literacy and be able to navigate multiple computer systems
  • Attentive and confident when liaising with customers and service providers
  • Positive attitude to teamwork and willingness to embrace change

Culture & Benefits:

  • Excellent benefits
  • Collaborative and social team culture.
  • Development and career progression from within

Contact:
Don't miss this chance to push your career to the next level! Apply now by following the link below, contact Nandani on (02) 8247 5711 quoting reference #196616