Job Description
The Company:
Our client is a well established boutique brokerage in the Bondi Junction with a multi-million dollar book specialising within Professional Indemnity and Risks including niche areas such as Cyber Liability and Information Technology risks. The company has experienced a high level of growth in recent years and has expanded their team and business greatly, receiving multiple industry awards and recognition for their work.
The Role:
This position will see you working alongside a team of brokers and other support staff and liaising with clients on a daily basis. Relationship management is a huge component of the role and the opportunity to build relationships with clients is key.
Key Duties:
- Assisting the experienced brokers on a daily basis in relation to queries via email and phone;
- Reviewing all policy T&Cs ensuring the documents are all up to date;
- Drafting and preparing quotes, insurance reports and pricing emails;
- Assisting with client claims;
- Processing cancellations of products.
Skills & Experience:
- Previous experience working as a team assistant / broker support within an insurance brokerage;
- Ability to work in a high-pressure environment;
- Exceptional attention to detail;
- Excellent verbal and written communication skills;
- Proficient in Microsoft Word, Outlook and Excel;
- Excellent customer service / client relationship skills.
Culture & Benefits:
- Competetive salary;
- Great opportunity for career progression;
- Continuous learning and development opportunities.
