This position will see you working alongside a team of brokers and other support staff and liaising with clients on a daily basis. Relationship management is a huge component of the role and the opportunity to build relationships with clients is key.
- Assisting the experienced brokers on a daily basis in relation to queries via email and phone;
- Reviewing all policy T&Cs ensuring the documents are all up to date;
- Drafting and preparing quotes, insurance reports and pricing emails;
- Assisting with client claims;
- Processing cancellations of products.
- Previous experience working as a team assistant / broker support within an insurance brokerage;
- Ability to work in a high-pressure environment;
- Exceptional attention to detail;
- Excellent verbal and written communication skills;
- Proficient in Microsoft Word, Outlook and Excel;
- Excellent customer service / client relationship skills.